Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

How will I know my order has shipped?

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging.

After that, you will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take 2-5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update with USPS. Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

Can I change the destination country of my order?

After your order has been sent out, you may not change your shipping address.

Shipping time: This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.

It usually takes 1-3 business days to process your order (while some items may need 2-5 business days). We will send you an email if the processing time takes longer than expected.

Notes:

1) Shipping Time does not include a 2-6 day processing period required to process your order from the date your order is placed.
2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

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